Wilkhahn Inc. is a corporation incorporated under the laws of Delaware (“Wilkhahn”) and has been active in the U.S. in its current form since 2008. Its German affiliate was founded in 1907. The brand Wilkhahn® stands for high-quality German design and engineering. In pursuit of and as a result of our quality and services, Wilkhahn seeks and has enjoyed long-standing and trusted relationships with our customers and suppliers as well as professionals and consultants with whom we work. Keeping our customers satisfied and maintaining their trust is the key to Wilkhahn’s success. We value our relationship with our customers and future customers. Our appreciation is evident in the way that we treat your personal data, particularly how we collect, use and disclose personal information.
We protect the information we collect from you and keep it secure by utilizing appropriate electronic and managerial procedures. As you use our services, we want you to be clear how we are using information and the ways in which you can protect your privacy.
(1) what information we collect, (2) how we collect and store it and (3) how we use that information.
What information we collect:
We collect information to provide better services to all of our users. Information we collect includes information you give us, for instance when you subscribe to one of our newsletters or sign up for an account, or information we obtain as a result of your use of our website.
How we collect and store information:
Information you give us. For example, many of our services require you to sign up for an account. When you do, we’ll ask for personal information, like your name, street address, zip code, email address and telephone number.
Information we get from your use of our services. We collect information about the services that you use and how you use them, like when you watch a video, visit a website that uses our advertising services, or view and interact with our ads and content. This information includes: Duration and quantity of page visits, downloads, specific product searches and needs and/or such information that a service such as Google Analytics [www.google.com/analytics] would capture. Personal data that you communicate to us via our website [www.wilkhahn.us] is collected, stored, used and processed by or on behalf Wilkhahn.
We use state-of-the-art encryption technology to protect sensitive information transmitted online. We also protect your information offline. Only employees who need your information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.
Being a member of a global group of companies operating and selling goods under the same brand, Wilkhahn may store some of the data it collects on one or more servers located in a third country. If your data has been transferred to a server located in a third country, Wilkhahn will use commercially reasonable efforts to prevent such transfers from causing you inconvenience. We are committed to transfer data only to countries that can guarantee an appropriate level of data security. Data may be transferred to countries that are members of the EU and to countries that are not members of the European Union.
How we use the information we collect:
We do not sell, distribute or lease your personal information to third parties who are not affiliates of Wilkhahn. We may use your data for marketing purposes and we will request your further permission if and to the extent we are required by law to do so.
We may share information with governmental agencies or other companies assisting us in fraud prevention or investigation or as otherwise required to do by a duly issued subpoena by a court of competent jurisdiction.
We may do so when: (1) permitted or required by law; or (2) trying to protect against or prevent actual or potential fraud or unauthorized transactions; or (3) investigating a fraud which has or may have already taken place.
Last updated: February 26, 2016